Your Health, Our Priority

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Effective Date: 1/27/2025

At Metabolic Solutions, your privacy and the security of your personal information are very important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our services. It also outlines your rights under GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

We collect the following types of data:

• Personal Information: Name, email, shipping and billing address, phone number, payment information (processed securely by third-party providers).
   
• Browsing Data: IP address, browser type, device info, cookies, and usage data through analytics tools.
• Account Data: Login credentials, preferences, and order history if you create an account.
• Communication Preferences: Marketing opt-ins and customer service messages.
   

We use your data to:

• Fulfill orders and process payments
   
• Provide customer support and respond to inquiries
• Improve website performance and user experience
• Send transactional emails and (if you opt in) marketing messages
• Comply with legal obligations
   

We do not sell your personal information. We may share your data only with trusted third-party providers as needed to:

• Process payments (e.g., Stripe, PayPal)
• Fulfill and ship orders
• Host and maintain our website
• Send email and SMS communications (if opted in)
• Analyze website traffic (e.g., Google Analytics)
   

All partners are contractually bound to protect your data and act in compliance with applicable laws.

If you are located in the European Union or EEA, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent for marketing at any time
   

To exercise any of these rights, contact us at [Your Email]. We respond to all requests within 30 days.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and share
• Request a copy of your personal data
• Request deletion of your personal data
• Opt out of the sale (we do not sell your data)
• Not be discriminated against for exercising your privacy rights
   

To make a CCPA request, please email us at [Your Email] with “CCPA Request” in the subject line. You may authorize an agent to submit a request on your behalf.

We use cookies and tracking tools to:

• Remember your shopping preferences
• Measure site performance and user behavior
• Customize marketing messages (only if opted in)
   

You can disable cookies in your browser settings at any time. However, this may affect the functionality of some parts of the site.

We use industry-standard encryption, secure payment processing, and access control to keep your personal information safe. However, no online system is 100% secure, and we encourage safe browsing practices on your end.

Our website and products are not intended for children under the age of 13. We do not knowingly collect or store data from anyone under this age.

We may update this policy periodically. If we make material changes, we will post the revised policy with a new effective date. Continued use of the site constitutes acceptance of the changes.

For any questions, privacy requests, or data concerns, please reach out:

Email: help@metabolicsolutions.com